Your privacy is our priority. This policy transparently explains how hoki188 collects, stores, uses, and protects your personal information — so you can play with peace of mind and full confidence.
All data transmitted with full encryption
Your information is not disclosed to third parties
Identity verification is processed confidentially
You have the right to access and delete your data
Hoki188 takes your privacy seriously. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information when you use our website and services at hoki188.vu.
This policy is written in plain, easy-to-understand language because we want every member — regardless of background or digital literacy — to clearly understand how their data is handled. We believe transparency is the foundation of trust, and your trust is hoki188's most valuable asset.
By registering or continuing to use hoki188's services, you agree to the collection and use of information as described in this Policy. If you do not agree, please stop using the platform and contact us to close your account.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Guide hoki188.
Hoki188 collects your personal information in several different situations. Below are the types of data we collect and the reasons why:
| Information Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, IC number | Age Verification & KYC |
| Contact Information | Email address, phone number | Communication & account support |
| Financial Information | Bank account number, e-wallet | Deposit & withdrawal processing |
| KYC Documents | MyKad copy, proof of address | Legal compliance & anti-fraud |
| Login Information | Username, password (encrypted) | Security & account access |
When you browse the hoki188 platform, our systems automatically record certain technical information to ensure the platform runs smoothly and to detect any suspicious activity:
In certain cases, hoki188 may receive additional information about you from legitimate payment service providers (such as FPX, DuitNow, Touch 'n Go) for transaction verification and fraud prevention purposes.
Hoki188 uses collected information only for legitimate and necessary purposes. We do not use your data for anything unrelated to the provision of our services. The primary uses of your data are as follows:
hoki188 does not use your data for third-party advertising purposes or sell user profiles to any marketing company.
The security of your data is a technical responsibility we take very seriously. hoki188 implements multiple layers of protection to keep your information safe at all times.
Hoki188 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Policy. After an account is closed, we retain transaction records and identity information for the minimum period required by applicable laws — typically 5 to 7 years — for audit and legal compliance purposes. Data that is no longer needed will be securely deleted.
Hoki188 does not sell, rent, or disclose your personal information to any third party for commercial purposes. However, there are limited situations where we may need to share your data with trusted parties:
All third parties we work with are bound by strict data protection agreements and are not permitted to use your data for any purpose beyond what has been agreed.
Hoki188 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can control and manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of our platform.
As a hoki188 member, you have certain rights regarding your personal data. We respect these rights and will respond to any valid request within a reasonable timeframe.
You have the right to request a copy of the personal information we hold about you.
You may request correction of inaccurate or incomplete data at any time.
In certain circumstances, you may request that we delete your personal data.
You may object to the processing of your data for direct marketing purposes.
You may request your data in a machine-readable format for use elsewhere.
You may request that we restrict data processing in certain circumstances during a dispute.
To exercise any of the above rights, please contact our customer support team via live chat or email at [email protected]. We will respond within 30 business days.
Hoki188 does not provide services to individuals under the age of 18. Our platform actively uses age verification mechanisms during the registration process and through KYC procedures to ensure no minors can access our services.
If we discover that personal data of a minor has been collected unintentionally, we will take immediate action to delete that data and close the account in question. If you believe a minor has registered on our platform, please contact our support team immediately.
Parents and guardians are responsible for ensuring their children do not access online gaming platforms. hoki188 encourages the use of parental control software on shared devices.
Hoki188 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or our platform. Whenever this Policy is updated, the "Updated" date at the top of the page will be changed.
For changes that are material or significant, hoki188 will notify members via:
Continued use of the platform after changes take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact our team.
Hoki188's customer support team is available through multiple channels 24/7:
We are committed to responding to all privacy-related enquiries within 3 business days. For requests requiring further investigation, we will provide a more precise timeframe.
All privacy-related communications are confidential and accessible only by authorised personnel. We will never ask for your password through any communication channel.
We don't just comply with privacy laws — we go beyond them
Every bit of information moving between your device and hoki188 servers is protected with 256-bit SSL encryption. No sensitive data is ever transmitted in plain text that could be intercepted.
Hoki188 only collects data that is strictly necessary to provide our services. We do not collect irrelevant or excessive information — every piece of data we request has a clear and legitimate purpose.
Hoki188's security systems undergo regular audits and penetration testing by independent cybersecurity experts. This ensures your data protection always meets the latest standards.
You may access, amend, or request deletion of your personal data at any time through our support team. Your privacy rights are real — not just empty promises in a document.
Hoki188 does not send marketing communications without your consent. You may choose to receive or opt out of any promotional notifications at any time through your account settings.
In the event of any security incident involving your data, hoki188 has established response procedures in place and will notify affected members promptly.
With industry-standard SSL encryption, a data minimisation principle, and fully respected privacy rights — hoki188 is a platform you can trust to keep your information safe.
Hoki188 is committed to protecting your privacy. This Privacy Policy takes effect from 1 January 2026.